NADAV ART stands behind this product and offers a ten-year warranty. The warranty does not cover any damage caused by irregular use of the product or cosmetic damage such as scratches. NADAV ART offers a free service of annual professional cleaning. In order to get this service, the customer must come directly to our workshop located in Jerusalem. NADAV ART will not provide this service to products sent via mail. *This item can normally arrive at its destination within 10-14 days from the date of your order being processed.